Privacy Policy
Introduction

Effective date March 1, 2018.

LOGR is owned and operated by Enabled Solutions Pty Ltd (Enabled). Where LOGR is used, this also means Enabled. This Privacy Policy explains what information LOGR collects about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services.

Definitions

Authorised Person: means any person or entity, other than the Customer, that uses the Services with the authorisation of the Customer from time to time
Content: any information or data that you upload, submit, post, create, transmit, store or display using our Services
Customer: means the organisation that has registered to use LOGR, and, where the context permits, includes any entity on whose behalf that person registers to use LOGR.
Customer Account: means the LOGR Account of the Customer organisation.
End Customer: means the end customer or purchasing customer of the hauled products.
Information: all of the different forms of data, content, and information collected by us as described in this Privacy Policy.
LOGR App: the mobile app for Truck Drivers.
LOGR Manager: means an Authorised Person who is registered as the dedicated LOGR Manager for any Customer from time to time.
Personal Information: information that may be used to readily identify or contact you as an individual person, such as name, address, email address or phone number.  
Services: means the services (including support services and the provision of any products, information, resources or other services) made available by Us on, from or through the Site and/or Application.
Truck Contractor: The Trucking Contractor supplier (trucking company or sole provider) to the Customer organisation
Truck Driver: An authorised truck driver who is given access to the LOGR App to provide transport services on behalf of the Truck Contractor to the Customer.
Website: the LOGR website logr.com.au

Changes to our Privacy Policy

We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the effective date at the top of this Piracy Policy. Where material changes are made, we will provide further notice by email to the LOGR Manager who can advise all Authorised Persons of the Customer of such changes. We encourage you to review our Privacy Policy whenever you use our Services to stay updated with our information practices and the ways you can help protect your privacy.

Should you continue to use our Services, you continue to agree to the terms of our Privacy Policy and any changes that are made and are in effect.

Information you provide to us

Account and Profile Information: We collect information about you and your company as you register for an account, create or modify your profile. We also collect information on you where you may have been registered or added by another user (such as LOGR Manager or other Administrator for a Customer). The LOGR Manager has added you as an employee, truck contractor, truck driver, and or client of the Customer, and you have been added so that you may have access to use the Services at their direction. If you have been added by A LOGR Manager and would no longer like us to process your information, please contact that LOGR Manager. If you are providing information (including Personal Information) about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Information as described in this Privacy Policy.

Content: we collect and store Content that you create, input, submit, post, upload, transmit, story or display in the process of using our Services or Website. This Content includes any Personal Information or other sensitive information that you choose to include.

Information we collect from your use of our Services

Web Logs, Derived Data & Analytics: we may utilise logs, derived data from Content use to provide analytics on the use and operation of the LOGR Services. This data is used by us to understand what is working and/or not working well and provides us with insights in order for us to improve the Service. Where Personal Information is captured during this process (e.g login details) we will treat the Personal Information in accordance with this privacy policy and where applicable anonymise the data first.

Cookies: we may utilise cookies which enable us to monitor traffic patterns, user preferences and login sessions and to serve you more efficiently if you revisit LOGR from a cookie enabled device. Ads, which may be delivered by Our advertising partners, displayed on LOGR may also set cookies to, among other things, deliver targeted advertisements that they believe will be of most interest to you.  These cookies, which are industry standard and used by most websites, allow Us (and Our advertising partners, as the case may be) to recognise Your device each time you access LOGR to compile non-personal identification information about You or others who use your device.  If You do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows You to deny or accept the cookie feature.  But You should be aware that denying the cookie feature may prevent You from taking full advantage of LOGR.

How we use Information we collect

General Uses: we use the Information we collect about you (including Personal Information to the extent applicable) for a variety of purposes, including to:

• Provide, operate, maintain, improve and promote LOGR Services;
• Enable you to access and use LOGR Services, including uploading, downloading, collaborating on and sharing Content.
• Enable you to communicate, collaborate, and share Content with users you designated
• Send you notifications as instigated by the LOGR Manager in relation to the unique needs or conditions of the operating environment.
• Investigate and prevent fraudulent tractions, unauthorised access to LOGR Services and other illegal activities;
• Process and complete transaction, and send you related information, including purchase confirmations and invoices; and
• For other purposes about which we obtain your consent.

Aggregated Data & Analytics: we use anonymised data to enhance our internal operations, products or services;  or create new products and services; or license the aggregate data to third parties as defined in LOGR End User License Agreement. Where aggregated data is used, we will take all reasonable steps to anonymise and de-identify this data.

Information sharing and disclosure

We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy.

Access by Authorised Persons: Personal Information or Content provided by you or an authorised authority on your behalf may be disclosed to other Authorised Persons within the LOGR Account of that particular Customer. This could include LOGR Manager or other authorised Administrators, Truck Contractor or End Customer of the hauled product.

Exported Data or Integrated Third Party Add-Ons: The LOGR Manager or other authorised Administrators, have the ability to export Content directly by email or spreadsheet, or via an Integrated Third Party Add-On. This export may be done manually or set up to be executed automatically. The Authorised person performing this export or authorised the automatic process, is assumed to have authority to do so, how this exported Content is then used is outside or the responsibility of LOGR and its Privacy Policy

Law & Legal Requests; Protection of Our Rights: We may disclose your Information (including your Personal Information) to a third party where we believe disclosure is necessary to comply with any applicable law, legal process or government request; or to enforce our agreements and terms of service with you.

Aggregated or Anonymized Data: We may also share aggregated or anonymized information that does not directly identify you with the third parties.

With Your Consent. We will share your Personal Information with third parties when we have your consent to do so.

Information we do not share

We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes) without your permission.

Data storage, transfer and security

LOGR hosts data within hosting service provider based in Australia (currently provided by Amazon Web Services). We rely on the service provider and its security processes to safeguard the stored data in their controlled environment. We take all reasonable efforts in the design and development of the web and communication services using best security practises including industry standard SSL (HTTPS) where data is transferred over the Internet. Due to the inherent nature of the Internet as an open global communications system, we cannot guarantee absolute safety from intrusion by others, such as hackers.

Where you have data that you have exported or that you have transferred to an integrated third party app. The security of this data rests with you and not LOGR. We highly recommended that you have your own policies governing data use and only integrate third party apps where you are comfortable with their policies and procedures.

Updating your information

You may have access to update, amend, remove your own Personal Information including resetting your password, or you may have to query the LOGR Manager or other authorised Administrators of the Customer Account to do so on your behalf. Other than the LOGR Manager or Customer Account details, LOGR cannot update, amend or remove your Personal Information.

We will retain your account information for as long as your account is active, or as reasonable useful for commercial purposes or as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Notifications of Data Breaches

As per the Notifiable Data Breaches scheme, defined under the Privacy Amendment (Notifiable Data Breaches) Act 2017, LOGR will notify if there’s reasonable grounds to suspect there’s been a breach or as directed to do so by the Commissioner. Where an eligible data breach is said to happen if, there is unauthorised access to, unauthorised disclosure of, or loss of personal information held by an entity; and the access disclosure or loss is likely to result in serious harm to any of the individuals to whom the information relates.

Contact Us

Enabled Solutions Pty Ltd
c/o LOGR
176 Wattle Street,
Malvern, SA 5061

support@logr.com.au